I just wanted to thank you and send a shout out to your Customer Service Rep. In my rush out of a room I dropped our otoscope and cracked the lens. We got a replacement today (so quick!) and they provided everything for the return of the damaged part. My office manager came to tell me as she deals with many companies and equipment issues and was impressed.
Dr. Lori Buffa
Washington University Physicians
Cloverleaf Pediatrics LLC
St. Peters, Missouri